We provide a public track page for your customers to get their orders status. You only need given the track page URL and order track ID for your customers.

Info: The public track page only for track orders status, we will not be shown any private information.

Public Track URL

The public track URL is shown on the page " Account Setting". 2 ways to find it:

  1. The header navigation on-screen top right, click your name, will see "Account Setting".
  2. At the dashboard, scroll down, you can quickly saw the public Track URL.

Key in the track ID

After customers go into the public track page:

  1. Key in the track ID in the input box
  2. Click the "TRACK" button
select the delivery order

Other articles in this section